Eversheds to outsource UK-wide secretarial jobs

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  • They've had problems in the past with get rich quick schemes but they know they'll get rich with this scheme, and quick.

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  • ScoobyDooDoo - if something is worth saying, it's worth saying twice?

    Let's hope that the loss of immediacy that having colleagues in the same office brings is a price worth paying.

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  • I recall reaching a very effective arrangement with a secretary who wanted to work from home after taking maternity leave. I would dictate to a digital recorder and send the result to her as a WAV file by email. Result: immediate turnaround by an excellent secretary whose skills we did not wish to lose. The other fee-earners in my department would all send her non-urgent work (such as attendance notes) either by email or simply popping tapes in the post. She would come to the office one morning a week. No reason why many fee-earners could not work from home using such secretarial support. Could result in a significant saving in overheads.

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  • Quote from the Exigent web site:
    "Confidentiality and security are also guaranteed as we use a combination of encryption technology and established operating procedures to get the work done."
    Security is 'guaranteed' eh? This is a *bold* claim... security is *never* 100%.
    Moreover, what do clients think of such a move? Are they happy that potentially sensitive details of cases and so forth will be processed oversees? What about cases relating to personal sensitive information and the Data Protection Act (e.g. medical cases)?

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  • Boy am I glad I don't work there as a secretary anymore!

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  • Another tinpot scheme by Eversheds intended to show how progressive and client centred it is. You'd think it would focus on more fundamental problems - like woefully low revenue per lawyer. Touting a "commitment" to diversity and outsourcing won't help here folks. You have to wonder about the people that run this place.

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  • Outsourcing is often more cost effective. Companies that work in legal outsourcing know that security and accuracy are imperitive and without these their reputations would be shot. Secretaries who are not doing basic tasks may be more focused on research and have more time to develop better relationships with clients and fee earners.

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  • How can outsourcing be more cost effective - one of the main things to come out of this experiment is that Eversheds finally realised secretaries do far more than just type!! We are not actively encouraged to develop better relationships with clients or fee earners - we are here to do whatever the fee earner requires of us - without a pay rise for the last two years!! May be Eversheds should concentrate on keeping good quality staff because once the upturn comes about the quality of staff they require will all have been snapped up by firms who appreciate just what a secretary can do!

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  • Considering Eversheds has already lost an enourmous amount of talented secretaries, it is disgusting that much recruitment is "insider dealing" by management and half of that management isn't even needed! Maybe too many cooks shuld be used here? Keep the people who run your business happy, like your support staff and you in turn will make your money!!

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  • The bottom line is that the costs saved by outsourcing typing overseas is a drop in the ocean - it gives the illusion that management are being proactive in the face of a very dire situation.

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