The Co-operative Group has unveiled plans to create 3,000 jobs in the legal sector as it aims to revolutionise how legal services are delivered on the high street.
The SRA approved the group’s plans to convert Cooperative Legal Services (CLS) to an alternative business structure in March (28 March 2012).
Today, the company said it would radically increase its staff base from 450 to 3,000 as it expands over the next five years, building five regional hubs around the country.
The group is also planning to extend its current trial of legal services and funeral planning services through 30 branches of the Co-operative Bank and Britannia to encompass all 330 high street branches.
The CLS family practice, the company added, would open in London later this year.
“Over the next five years we want to fundamentally change the face of legal services and make access far easier - today’s announcement underlines that ambition,” group chief executive Peter Marks said.
He continued: “It is envisaged that about 90 per cent of the roles being created will be actual legal functions, with 10 per cent made up of support staff.
“We are particularly keen to use our expansion as a way to offer opportunities to young people. Legal apprenticeships and opportunities for study leave will form an important part of this major employment opportunity.”
Readers' comments (20)
Denny Crane | 24-May-2012 4:00 pm
You'll never get your name on the door there. 3,000 jobs but at what cost?
Lidl/Aldi to follow suit and before you know it man, Lawyers will be wearing name tags, you heard it here first.
Denny Crane
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Anonymous | 24-May-2012 5:21 pm
Good news. Its about time the legal profession became affordable to millions of people who do not qualify for Legal Aid and who don't earn enough to pay the gross hourly rates of solicitors.
Reform of the legal profession is long overdue - as recently highlighted in the Telegraph.
This may not be the answer - but it certainly isn't the problem.
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hang me now | 24-May-2012 5:54 pm
@ Anon | 24-May-2012 3:18 pm
what utter tosh!
Is that you Swampy typing away from your tree branch in some condemned forest.
Spoken like a true sponger.
I bet the City firms are sh!tting themselves!
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Anonymous | 24-May-2012 6:00 pm
Why the obsession about name tags?
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Anonymous | 24-May-2012 6:19 pm
As a current employee of the Co-operative Banking Group and studying law, this is fantastic news not only for the legal sector but for the economy.
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Anonymous | 24-May-2012 9:26 pm
In my role, I review a lot of work from different law firms and about 60% of what I see is tripe.
Therefore please welcome another challenger to the market. Who knows, they may even force the other firms to improve?
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Anonymous | 25-May-2012 0:11 am
If you want access for all to legal advice, don't make the law so complex. Unless you work in an area which has been simpified - personal injury, residential conveyancing - or you are involved in a very straightforward transaction it is extremely difficult to provide comprehensive advice for sod all. Its not the legal profession that needs overhauled, it is the manner in which we regulate commercial relationships and liability of wrong-doers. The legal profession has proved to be innovative over the years where it can streamline processes, but there is a limit. The Co-op will no doubt do very well picking up a certain type of legal work and good for them, the law is not there for the lawyers, but it won't get anywhere close to addressing the problems faced by those with complex issues to resolve.
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Anonymous | 25-May-2012 4:26 pm
It's one thing to announce you plan to create 3,000 jobs, it's another to achieve it.
In 2005 Dickinson Dees claimed they planned to "provide a service that is equal to or better than most major City of London law firms." Seven years later and nobody thinks they've achieved it.
I rest my case.
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Anonymous | 25-Jun-2012 4:31 pm
Dispatches tonight (25/06) on Channel Four should be interesting. As reported in the Sun on Sunday - Co-ops funeral arm have been accussed of poor customer service and unethical behaviour. Only a matter of time until this reaches their legal services?
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Anonymous | 22-Nov-2012 5:05 pm
Funny isn't it how delivering law this way would be substandard, yet many law firms happy to have their IT, HR, Libraries etc delivered by cheap outsourced operations. Blinkered!
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