Clarke Willmott latest firm to embrace outsourcing

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  • just get rid of partners that do not work (as anybody know!) and let the law firm be managed by associates!

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  • "just get rid of partners that do not work (as anybody know!) and let the law firm be managed by associates!"

    Hopefully the partners can string a proper sentence together. Same can't be said for yourself.

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  • I am amazed that so many firms are heading overseas for this service. We tried the South African option and were let down on quality and timeliness of document return. We now use a UK based provider who is not only cheaper but far superior in the reliability of their service.

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  • Guess there is more than one SA provider then.

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  • Managing partner David Sedgwick said the firm had made a number of secretaries redundant in recent months and consequently “the secretaries we’ve got are very good”.

    Is it me or does this infer that the redundant ones were bad?

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  • Guess I'll have to go abroad to get a job at this rate!

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  • CPA Global and others will now rake in the work. How nucleated can a law firm become?

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  • lets be realistic, many law firms haven't prepared for a reduction in demand many had assumed that fees and prices would go up every year...not the employees fault just a fact of life

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  • I wonder what CW's marketing department are making of this news?

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  • These out sourcing projects will not work that long...a flash in the pan, it will end up with inconsistency in work, the lawyers dislike some of the work going to the typing pool let alone across seas! This applies for sec and para work.... they may think it is cost effective but it will not be, law firms are there to make money, this is their main focus ... however the results will prove in the long term ineffective, ten years or so there was a big deal over the dictation computers that type as you talk..that never took off, not suprising as most audio secs know how often bad dictation is made. As for paras..with the amont of interviews and cvs reviewed for the most basic of tasks, I just can not see this being a real threat to the para market... lets see what happens!

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  • "We want to improve their skills and make them more aligned with the fee earners"

    I wonder if their pay will be "aligned" with the fee earners.

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  • I think it's a very misguided strategic move to think that secretaries can fulfil a marketing role which is a highly skilled profession in its own right. The problem that I see with law firms is, the business is owned by a X number of partners who all have different views on how the business should be run. If they actually focused on fee earning and building the relationships with clients and left the running of the business to the managing partner/chief executive and heads of support departments, they'd be in a much better position than we currently see.

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  • My previous firm tried sending typing work to India- quality was very poor and it didn't last long as a result. It was a complete pain in my opinion.

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  • "...a marketing role which is a highly skilled profession in its own right."

    Ha ha ha ha ha, stop it hurts.

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