Case of the week

The pitfalls of email have been highlighted this week as British Gas – now known as BG – agreed to pay out more than u200,000 in one of the first email libel cases to be settled in the UK. The settlement follows an internal memo sent to 10,000 staff telling them to have "no dealings" with a competitor, Exoteric Gas Solutions (EGS), set up by Andrew Duffield, a former head of engineering. Experts claim that the case reinforces the legal status of email.