Unfair terms and consumer rights

The government recently published its draft Consumer Rights Bill, which is intended to reform consumer law in the UK and assist the legislature in implementing parts of the Consumer Rights Directive (although the bulk of this will be implemented by secondary legislation). The bill, when introduced, will consolidate a number of existing consumer rights laws into one single legal framework and increase the rights and remedies available to consumers.

The bill is expansive in scope — which is unsurprising considering the plethora of existing law that exists and is being consolidated — but includes measures such as: introducing specific rights and remedies for consumers buying digital content; updating the rights and remedies available to consumers buying goods or services; enhancing consumer protection from unfair contract terms; clarifying the powers of enforcers to investigate potential breaches of consumer law; introducing enhanced measures to give consumers greater potential for effective redress; and making it easier for consumers and businesses to challenge anti-competitive market practices…

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