New rules on selling to consumers in force from 13 June 2014

New rules that will apply to most businesses selling to consumers, whether online or in a traditional store, have been laid before parliament and will apply from 13 June 2014.

The UK is required to implement the Consumer Rights Directive (CRD) by 15 June 2014. The new rules cover pre-contractual information that must be given to consumers, cancellation periods for different types of contracts, inertia selling and a prohibition on automatic additional payments.

The government has laid the final version of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations before parliament and has published implementing guidance. There are some changes to the first draft published in August 2013, which have been made mostly to ensure the CRD is implemented accurately and in full…

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