New guidance from the Groceries Code Adjudicator on dispute resolution and arbitration
On 1 April, the Groceries Code Adjudicator issued two guidance documents relating to the Groceries Supply Code of Practice (GSCOP): dispute escalation and arbitration. This follows the GSCOP clarification issued by the Groceries Code Adjudicator relating to the Co-op seeking supplier payments for a failure to meet target service levels.
While there is nothing unexpected in either guidance note, the dispute escalation guidance provides a helpful and timely reminder to suppliers of the ways in which potential GSCOP breaches can be dealt with, both informally and formally.
The guidance also emphasises the pragmatic approach adopted by the Groceries Code Adjudicator to date. There is an acknowledgement that there is no merit in involving the Groceries Code Adjudicator where suppliers who feel comfortable contacting the Retailer’s Code Compliance Officer can quickly resolve GSCOP issues between themselves…
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