Categories:Real Estate,UK

Letting agents to be regulated by ombudsman

Currently, letting and managing agents only sign up to the complaints scheme operated by the Property Ombudsman voluntarily. Given that the Property Ombudsman received more than 8,000 complaints about letting agents from landlords and tenants in 2012 — an increase of nine per cent on the previous year — the implementation of a mandatory scheme could appear like a good idea in principle…

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