Key changes in consumer law

By Mike Friend

On 13 June 2014, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 came into force. They replace the Distance Selling Regulations and the Doorstep Selling Regulations and create new rules for all contracts made between a trader and a consumer (subject to a few exceptions). This briefing will provide an overview of some of the key changes.

The key changes under the Regulations are as follows: (a) traders must seek prior consent before taking any additional payments; (b) goods must be delivered within 30 days of purchase, unless otherwise agreed; (c) calls to traders by consumers to discuss existing contracts can only be charged at basic rates; (d) the cooling-off period for certain contracts has been extended from seven days to 14 days; and (e) new pre-contract information requirements are introduced.

What is a consumer? A consumer is an individual entering into a contract for purposes wholly or mainly outside their trade, business, craft or profession…

Click on the link below to read the rest of the Nabarro briefing.

Sign in or Register to continue reading this article

Sign in

Register

It's quick, easy and free!

It takes just 5 minutes to register. Answer a few simple questions and once completed you’ll have instant access.

Register now

Why register to The Lawyer

 

Industry insight

In-depth, expert analysis into the stories behind the headlines from our leading team of journalists.

 

Market intelligence

Identify the major players and business opportunities within a particular region through our series of free, special reports.

 

Email newsletters

Receive your pick of The Lawyer's daily and weekly email newsletters, tailored by practice area, region and job function.

More relevant to you

To continue providing the best analysis, insight and news across the legal market we are collecting some information about who you are, what you do and where you work to improve The Lawyer and make it more relevant to you.

Analysis from The Lawyer

View more analysis from The Lawyer

Overview

Lacon House
84 Theobald's Road
London
WC1X 8RW
UK
http://www.nabarro.com

Turnover (£m): 116.70
No. of lawyers: 405