Italy: companies with non-EU call centres subject to stringent obligations
By Giulio Coraggio
The Italian data protection authority (DPA) issued a decision introducing more stringent obligations for the transfer of data to call centres located in countries outside of the European Union (EU) such as India or the US, but also Albania, which is very close to Italy and is a popular place for call centres of Italian companies.
The decision is quite interesting since it regulates the frequent scenario where there is an Italian company outsourcing the call-centre service to a company located in the EU, which in turn will rely on the services provided by entities located outside the EU.
In such circumstances, the Italian DPA identified three possible scenarios allowing the transfer of data to companies located in non-EU countries that are applicable provided that there is the prior consent from the data controller…
If you are registered and logged in to the site, click on the link below to read the rest of the DLA Piper briefing. If not, please register or sign in with your details below.
News from DLA Piper
News from The Lawyer
Briefings from DLA Piper
This updated third edition of Renewable Energy in the Asia Pacific: A Legal Overview provides a high-level renewable energy profile for 16 countries across the region.
On 4 December 2013, the Italian Competition Authority (ICA) opened an investigation into one of Italy’s largest joint purchasing groups, Centrale Italiana.
Analysis from The Lawyer
Shearman & Sterling is making its presence felt in the City, squaring up to magic circle firms and looking to muscle in on key relationships. Private equity house Bridgepoint is one outfit that has had its head turned by the US firm.
A new breed of lawyer is smoothing the path for companies entering emerging or unstable jurisdictions