Employee emails and the workplace

As we reported in April, employers can track the performance of their employees by implementing clear and open monitoring systems. In this article, we discuss the wider tools open to employers seeking to manage internal and external employee interaction within the workplace proactively to ensure that their business interests are protected against unacceptable use of communication systems.

The initial step for any employer is to implement a policy dealing with the acceptable use of workplace email. This should cover both private and work-related correspondence and aim to provide broad guidelines that take the needs of the wider business into account. The explosion in the use of personal devices means that any policy should also cover emails sent from mobile devices as well as the traditional office desktop.

The policy should include…

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