Draft Consumer Rights Bill published

The Draft Bill was published on 12 June 2013 and will represent the biggest overhaul of consumer law for decades. It is intended to consolidate and clarify existing consumer law, while at the same time updating it to keep pace with technological advances.

The result should be that consumers fully understand their rights and the heavy burden on businesses from prolonged disputes, additional staff training costs and the need to seek legal advice, is substantially reduced.

Contracts whether written, oral or implied by conduct for the supply of goods, services and/or digital content are all covered…

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