Delight or disappointment? How to prove the value of your in-house legal team
Demonstrating value is something that in-house legal teams are under greater pressure to do than ever before. But knowing how to demonstrate value to your internal clients isn’t always as simple as it might seem.
The following suggestions explore ways to define and then measure what value means to your clients, so you can effectively demonstrate that that’s exactly what you provide.
Defining value — what indicates value to your clients?
The best place to start when trying to demonstrate value to your clients is to define exactly what ‘value’ means to them. This reduces the probability of over-delivering on things that your clients don’t deem to be important and, conversely, you will be less likely to neglect an aspect of the work you deliver that they consider to be a vital indication of providing value…
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