Deadline for implementation of the Consumer Rights Directive (2011/83/EU) is 13 June 2014

By virtue of the Consumer Rights Directive (2011/83/EU) (CRD) coming into force in the European Union (EU) in December 2011, the UK was required to introduce measures necessary to implement the Consumer Right Directive by no later than 13 December 2013, to apply to all consumer contracts within the scope of the directive by no later than 13 June 2014.

The main instruments by which the UK has chosen/proposed to implement the CRD are: Consumer Rights (Payment Surcharges) Regulations 2012; Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013; and Consumer Protection from Unfair Trading (Amendment) Regulations.

The implementation of the CRD will have a significant effect in modernising consumer law, much of which was written around 30 years ago, particularly in relation to digital content, which was not previously catered for. The CRD has introduced a new distinct category to deal specifically with ‘digital content’, which will sit alongside existing categories dealing with the provision of goods and services…

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