Penningtons Manches

UK 200 2013 position: 90

Commercial & IP Update — April 2014: hackers steal Staysure customer card details

By Nadine Bhantoa

Travel insurance company Staysure has told 93,000 of its customers that their credit card details may have been stolen by hackers. While most of the stolen details were encrypted, the CVV or ‘security code’ was not.

News reports suggest that Staysure wrote to affected customers slightly more than a month after becoming aware of the security breach and that there has been some customer criticism of the delay.

Sir Alan Beith MP, chair of the House of Commons Justice Select Committee, which is responsible for supervision of the Information Commissioner’s Office (ICO), said that ‘customers are entitled to be informed as soon as a company knows and that should be much clearer’…

Click on the link below to read the rest of the Pennington Manches briefing.

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