Changes to distance selling rules

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 come into effect from 13 June 2014. Unlike the much broader Consumer Rights Bill, which is still working its way through Parliament although is also timetabled to come into effect on 13 June 2014, the regulations have already been made. So businesses can start preparing now, in the knowledge that there shouldn’t be any last-minute changes. Two existing sets of regulations will be replaced — the Distance Selling Regulations and the Doorstep Selling Regulations.

The regulations will apply to contracts between ‘consumers’ and ‘traders’ concluded on or after 13 June 2014, subject to certain exempt categories of contract, such as for gambling, healthcare or banking and insurance…

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