Changes to consumer contracts regulation — is your business ready?

By George Roberts

Retailers need to ensure that they are prepared for the significant changes that will apply to contracts entered into with consumers from 13 June 2014.

On 13 June, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 will come into force. They are part of the extensive reform of consumer law currently being undertaken at an EU and UK level.

The Regulations introduce wide-ranging changes to consumer contract law, including changes to information which needs to be provided to a consumer, amendments relating to ‘cooling-off’ periods, delivery times and the use of premium-rate telephone lines…

Click on the link below to read the rest of the Shoosmiths briefing.

Briefings from Shoosmiths

View more briefings from Shoosmiths

Analysis from The Lawyer

  • Hester: declined bonus worth almost £1m

    Pay checks

    Compliance and corporate governance codes for large financial institutions will undoubtedly include provisions to regulate high pay in the future

  • high street 150

    Focus: Alternative business structures - Law and new order

    There’s more to the ABS model than attracting the man in the street and procuring external investment. Partners at the big corporate firms, take note…


2 Colmore Square
38 Colmore Circus Queensway
B4 6BJ

Turnover (£m): 87.00
No. of Lawyers: 373