Changes to consumer contracts regulation — is your business ready?

By George Roberts

Retailers need to ensure that they are prepared for the significant changes that will apply to contracts entered into with consumers from 13 June 2014.

On 13 June, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 will come into force. They are part of the extensive reform of consumer law currently being undertaken at an EU and UK level.

The Regulations introduce wide-ranging changes to consumer contract law, including changes to information which needs to be provided to a consumer, amendments relating to ‘cooling-off’ periods, delivery times and the use of premium-rate telephone lines…

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Overview

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