Care homes operator pays compensation to family of elderly resident subjected to ‘sickening’ abuse
The owners of a care home where staff were jailed after being caught on camera physically and verbally abusing an 89-year-old woman have finally agreed a compensation settlement with her family for allowing the ‘sickening’ treatment to happen.
Staff at Oakfoss House Residential Care Home (now named Trees Care Home), in Weavers Road, Pontefract, West Yorkshire, were secretly filmed by the family of Ivy Robinson and caught subjecting her to neglect and abuse over a five-day period in November 2011.
Staff member Emma Bryan was jailed for her part in the abuse, described in court as ‘sickening’, and colleague Katherine Wallis handed a community order. Mrs Robinson was assaulted and neglected, with video footage showing her being dragged across a room, making her scream in pain and being threatened with violence…
Click on the link below to read the rest of the Neil Hudgell Solicitors briefing.
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Briefings from Hudgell Solicitors
Known as the ‘duty of candour’, the new guidelines make clear that patients should expect a face-to-face apology.
The process explained. (And did you know that one of the things taken into account in compensation is the ability to enjoy your hobby?)