Appropriately processing data from individuals with mental health problems

The Money Advice Liaison Group has released a briefing note on the best practice for appropriately processing data from individuals with mental health problems. Briefing Note 4 sets out recommended best practice for dealing with sensitive personal data about an individual’s mental health and contains useful quotes from the Information Commissioner’s Office, as well as input from interested groups such as the Office of Fair Trading.

Previous briefing notes from MALG have been supported by the FSA, OFT and other industry groups, so it is likely this one will be, too. While the briefing note is ‘guidance’ only, firms which take that guidance on board are more likely to be viewed favourably when Treating Customers Fairly and Irresponsible Lending are being

Also, this briefing note contains an insight into the way the ICO is likely to view best practice in processing personal data should the matter be referred, so it is worth reading for that alone…

If you are registered and logged in to the site, click on the link below to read the rest of the Shoosmiths briefing. If not, please register or sign in with your details below.

Sign in or Register to continue reading this article

Sign in


It's quick, easy and free!

It takes just 5 minutes to register. Answer a few simple questions and once completed you’ll have instant access.

Register now

Why register to The Lawyer


Industry insight

In-depth, expert analysis into the stories behind the headlines from our leading team of journalists.


Market intelligence

Identify the major players and business opportunities within a particular region through our series of free, special reports.


Email newsletters

Receive your pick of The Lawyer's daily and weekly email newsletters, tailored by practice area, region and job function.

More relevant to you

To continue providing the best analysis, insight and news across the legal market we are collecting some information about who you are, what you do and where you work to improve The Lawyer and make it more relevant to you.

Briefings from Shoosmiths

View more briefings from Shoosmiths

Analysis from The Lawyer

  • Hester: declined bonus worth almost £1m

    Pay checks

    Compliance and corporate governance codes for large financial institutions will undoubtedly include provisions to regulate high pay in the future

  • high street 150

    Focus: Alternative business structures - Law and new order

    There’s more to the ABS model than attracting the man in the street and procuring external investment. Partners at the big corporate firms, take note…


2 Colmore Square
38 Colmore Circus Queensway
B4 6BJ

Turnover (£m): 92.98
No. of lawyers: 393


  • Training Contract

    Edinburgh, Manchester, Birmingham, Nottingham, Northampton, Milton Keynes, London, Reading, Basingstoke, Solent | £ 24,000