A&O boss vows to limit job cuts as firm transfers support function to Belfast

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  • The comment 'Some of the IT rolls are quite specialised and they will not be able to service A&O lawyers as well. God help the CEO when they loose big clients because their IT goes down or worse is hacked' is patronising, bordering on offensive.
    Northern Ireland produces exceptional IT graduates who often have to move to London to find suitable employment. Also, with one of the best broadband infrastructures in the world, connectivity is not a problem.

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  • Opening a new office in Belfast as part of the companies growth plan. Total pants. They have put some of their support staff in London through hoops of fire in the past few years and haven't even completed the last restructure of communications before deciding that a Northern Ireland voice is better for the client (or should we say cheaper) than a London voice.
    Gone will be the halycyon days of calling A&O and getting those clipped London tones and speedy answers, and in comes accents we will struggle with, they will struggle with - how does that improve client satisfaction. Mind you it could have been worse - Allen & Overy in Mumbai tones.....
    Come on A&O be upfront.

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  • Document Production in Bishops Square were their usual helpful, competent selves last night. Gonna miss 'em when they're replaced by someone who's been in the job 5 minutes and is still trying to learn their way around the systems.

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  • @ IHateBPP- not you again. bleat bleat bleat. just noise

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  • Of course it's a cost savings exercise - and they've even put a number out there (10m in 5 years?). I presume their point is that they could have saved a shed-load more by heading to India or wherever. Belfast is a pretty good call on balance - if you have to do it at all.
    Who will be next?

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  • Completely agree with above. Since when is 10m in 5 years (and presumably more per annum after that) not a significant amount to save?
    I think the point is that savings are a part of the thinking but that if it was just about getting these services as cheap as possible then other options were available. c/f Camerons/Integreon for example

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  • ALL I WANT TO SAY IS THAT
    THEY DONT REALLY CARE
    ABOUT US

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  • @Jonny:
    There are already plenty of Northern Irish and Indian employees at A&O. Harking after times gone past when they wouldn't have been considered for a position is bordering on a different R-word.

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  • "Gone will be the halycyon days of calling A&O and getting those clipped London tones and speedy answers, and in comes accents we will struggle with, they will struggle with - how does that improve client satisfaction."
    A surprisingly valid point, it's very true that the English (although I don't know why) do struggle to understand the accent of many NI people, lawyers or otherwise, and especially those from more rural areas. A&O will certainly struggle to find their beloved public school accents in Belfast.

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  • @Jonny Monroe
    "...in comes accents we will struggle with, they will struggle with".
    Yes people in Belfast communicate through a series of grunts and snorts, only comprehensible by their own kind.
    *rolls eyes*

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