Mac(ro)farlanes

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  • Time will tell if the 2012-13 results are sustained in real terms. Namely, are PEP figures real or only being achieved as the leverage model is altered. It will also be innteresting to see how costs are managed in future; what process mapping/workflow building is done, what out/insourcing and what collaboration occurs. Clients will continue to demand (and get) lower and fixed price services putting real pressure on firms to come up with a better business model. Those that consider 'everything is under control' may well be in for a nasty surprise.

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