The Lawyer’s new China Elite report contains the most detailed research available on the PRC legal market and contains unparalleled insight into the country's leading law firms. They vary in size, practice focus and geographic coverage, but they all share one common quality – ambition... Read more
An exhaustive analysis of the UK market including every firm in the top 200 ranked, analysed and benchmarked, UK chambers ranked by turnover, revenue per barrister and which international firms are most active in the UK.
Capsticks is a firm in a tough sector - public health - where pricing is as keen as it gets. Consequently over the past few years Capsticks has been striving to make its business as efficient and client-focused as possible. In practice, that has meant putting in place a structure for supporting its fee-earners as effectively as possible via upskilling its business support staff.
At Capsticks, the results have been little short of phenomenal. Using a mix of outsourced resource (via Intelligent Office) and internal know-how the firm has increased its fee-earner headcount by about 130 per cent since 2009, but only grown support headcount at just over a quarter of that rate. It has also increased the PA to fee-earner ratio from 1:2.3 to 1:6.4; increased team utilisation and typing speed by 32 per cent; and reduced the overall cost of document production by 25 per cent. Oh, and it’s achieved firm-wide revenue growth of £11.5m between 2009/10 (£26m) and 2013/14 (projected £37.5m).
In our special report on practice management on 21 April, The Lawyer will look in more detail at the moves Capsticks and several other firms have made in this respect, either by the use of outsourcing or by internal restructurings. Don’t miss it.