Routine work to be sent to new paralegal centre; associates to ramp up client-facing skills

Paul Devitt
Addleshaw Goddard is rolling out a firmwide process of unbundling its chargeable work in a bid to free associates from routine assignments and develop their relationship-building skills.
The move is the latest in a series of ventures by law firms to pass cost savings on to clients, but Addleshaws is one of the first practices to explicitly link disaggregation of legal work to the training and development of its lawyers.
Commoditised work will be sent to a transaction services centre in Manchester, which has been running on a pilot basis with five paralegals since November. The firm envisages a team of 20 fee-earners by next month, eventually rising to at least 60.
E-disclosure has been a significant part of the work, along with some elements of due diligence, but the firm is aiming to boost the amount of work referred internally to the Manchester centre.
Addleshaws employment partner Andrew Chamberlain, who has led on the project, said: “We’re starting to deconstruct work on litigation and we’re also mapping the typical process of an M&A transaction and identifying who needs to do what.”
Addleshaws managing partner Paul Devitt said: “We’ve looked significantly at what’s within any mandate and what are the elements of any package.
“What we’ve done when talking about this approach to clients is explain how we deliver services differently and show them what it might have cost on a traditional hourly rate model, then collaborate with them to scope it properly and produce a model where pricing is task-based.
“A lot of this has come from the associates who’ve been driving things. They can see where the efficiencies can happen as they’re at the sharp end all the time.
“With training, you have to ask, ’Are we training our people up to be lawyers?’. With this project we can offer a fuller training contract - yes, you need to know how to do a due diligence exercise, but you don’t need to do 500 of them to know how to do it.
“It will allow associates to do more relationship-building with clients and get to understand their business.”
Readers' comments (18)
Arlene | 7-Feb-2011 11:07 am
AG has been really innovative on the HR front with its diversity access scheme and flexible working, which were then taken up by rivals. It is showing again that it is a real leader in it's part of the market
Unsuitable or offensive? Report this comment
Thor | 7-Feb-2011 11:16 am
All good in theory but are there sufficient clouds in the sky for all these would be rainmaker associates?
Unsuitable or offensive? Report this comment
Legal dilemna | 7-Feb-2011 11:30 am
Oh for the utopian vision of a drudgery-free legal career. Not even partnership can deliver that. This is an announcement designed to boost training contract applications from Generation Y-should-I. Don't be fooled.
Unsuitable or offensive? Report this comment
Hugey | 7-Feb-2011 11:46 am
This is Generation Z's Dead Baby, Zed's Dead.
Unsuitable or offensive? Report this comment
Guy Craft | 7-Feb-2011 12:11 pm
A revolution! Getting paralegals to do all the hard graft and donkey work? Must go and take to my bed.
Unsuitable or offensive? Report this comment
London associate | 7-Feb-2011 12:29 pm
Manchester's better than India, but not much
Unsuitable or offensive? Report this comment
Manchester Associate | 7-Feb-2011 2:19 pm
Good to see London Associate's bridging the North/South divide with their enlightened comments. I'll just be off back to my pint, flat cap and whippet....
Unsuitable or offensive? Report this comment
Anonymous | 7-Feb-2011 3:06 pm
Because they're going to make them all redundant?
Unsuitable or offensive? Report this comment
In Houser | 7-Feb-2011 3:26 pm
An interesting approach. Let's see if this impacts positively on the hourly rates...
Unsuitable or offensive? Report this comment
Anonymous | 7-Feb-2011 3:59 pm
What this really means.
Getting most of the work done by unqualified cheap drones oop north.
Sacking most of the over-paid associates dahhn sarf.
Partners trousering more dosh until clients realise they are paying through the nose for nowt.
Unsuitable or offensive? Report this comment